Get your license key again
We’ll send the same key again to the email address you used to pay.
Request received. If there’s a purchase for this address, your key will arrive within a few minutes. If it doesn’t, check your spam folder.
Please check the email address.
We couldn’t send the request right now. Try again shortly, or contact support@shouarchive.beakbig.com.
Good to know
- Keys are sent only to the email address used for the purchase. Nothing is sent to an address without a purchase.
- You get the same key again. Macs you already registered keep working.
- If you ask many times in a short period, sending pauses for a while.
- If you mistyped your email at checkout, send the payment date and what appears on your card statement to support@shouarchive.beakbig.com.
- If you think someone else knows your key, change your key to get a new one. The old key will stop working.
Once you have the key
- Click the “Register in the app” link in the email on the Mac where ShouArchive is installed.
- If the link doesn’t open the app, go to Settings › License › Enter key… in ShouArchive and enter your purchase email and the key.